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Ericldce
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update fails

OME 2.3, OSMA 8.4

Get this when trying to install some updates.

Results:  File deploy command failed to execute with error message: The deploy operation failed.  Unable to copy the file to the remote system.

Firewall is off on both ends. How troubleshoot this? Is there a test tool?

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5 Replies
Ericldce
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RE: update fails

troubleshooter says

File: C:\Windows\temp\TTPatchMgmt\TT_testPackage.zip copied to: C:\Windows\Temp\TT_testPackage.zip in xxxx.xxxx.xxxx.xxxx

I guess that is good. But it sill doesn't work.

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Ericldce
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RE: update fails

My local catalog didn't have the update in the directory structure. Odd since I just created the catalog. So I changed it back to use the online catalog. But that still failed. Now I downloaded the update to the local drive on my OME server and I and I'm trying to install via the troubleshooting tool, we will see.

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Ericldce
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RE: update fails

The troubleshooting tool works and installed the update.

I went back to OME to try and install another update to the same server using the same account and it doesn't work.

Results:  File deploy command failed to execute with error message: The deploy operation failed.  Unable to copy the file to the remote system.

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Ericldce
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RE: update fails

found a solution.

empty c:\windows\temp

RE: update fails

Thanks for the post! Worked like a champ

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