SupportAssist for Business PCs Presentation of SupportAssist for Business Client Systems, which allows monitoring of multiple devices in business environments. The presentation includes an overview of main versions of SupportAssist Client, live demonstration of the deployment process and alert management within the TechDirect portal.
SupportAssist Enterprise SupportAssist Enterprise proactively monitors system health and alerts you to potential issues. When issues arise SupportAssist will automatically create a case and we will contact you for resolution. In this webinar, we will cover: Presentation of the monitoring agent, Installation, Configuration / Usage and Optimization.
TechDirect – Support Features With the TechDirect tool you can book replacement parts yourself! Conveniently available 24x7, you can also request support for in-warranty systems, manage staff certifications and review SupportAssist alerts. This webinar features live demo of the main features.
Configuration Services – Factory Imaging & Provisioning PCs are configured and customized in our factory. Prior shipping your new systems, we can load your image, customize BIOS settings, partition hard drives and install any third-party software or hardware. So your systems arrive at your site pre-configured with minimal to no further customization required. In addition we can apply asset tags, box labels and provide asset reports.