smkrtst
1 Copper

4600 with a stuck closed disk drive

my top drive is stuck closed any attempt to open comes with an error message

HELP?

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2 Replies
7- Thorium

Re: 4600 with a stuck closed disk drive

Disk drive? Floppy or optical?

 

Optical drives usually have a small hole on the front of the drawer for emergency release. Straighten a paperclip and gently push it into that hole until the drawer pops open.

 

Ron 

Ron

   Forum Member since 2004
   I am not a Dell employee

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MJS KY
1 Copper

Re: 4600 with a stuck closed disk drive

I have the same problem with a Dell 4600 - the optical drive will not open.  I have tried the button on the front, software access to tell the drive to open, and yes, I tried the pinhole button on the front.  No luck!  I have also seen a 4600 for sale on Craigslist with the same problem - is this common?  Any one have ideas on opening the drive?

This drive is a CD R/W drive - not a DVD.

Thanks for any help...

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