Highlighted
cleatus45
2 Iron

7010 SFF bios update stuck at 33% all night

7010 SFF bios update stuck at 33%  all night

ended up restarting (what else could we do...)

computer wont boot--no bios screen --nothing

think BIOS is bad...

Dell chat to la-la land got me nowhere.

any ideas I can try before the MB gets replaced?

- have also tried removing battery (for 5 min)

0 Kudos
3 Replies
7 Plutonium

RE: 7010 SFF bios update stuck at 33% all night

Did you press/hold power button for ~30 sec after removing the battery?

You may need to replace the motherboard...  [:'(] If the system is under warranty, try contacting Dell Tech Support again...

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos
cleatus45
2 Iron

RE: 7010 SFF bios update stuck at 33% all night

will end up having dell come out and replace MB...was trying to avoid that.  That's why I tried the dell chat for tech support first.  Might as well talked to a rock....no help whatsoever.

Even worse, I got a email fro their "tech" saying that if I had any continuing issues to reply to the email for more help-- I did that twice-- zero response.

note that this failed after a dell command update decide to run updates automatically and install the bios.  not sure why it failed, but it did.

0 Kudos
7 Plutonium

RE: 7010 SFF bios update stuck at 33% all night

Hopefully the new board will be covered by the warranty.

BIOS updates occasionally fail for no obvious reasons. That's why it's recommended not to update BIOS unless the update fixes a problem that you're actually having with the system.

Once the system is up/running again, see if you can disable those automatic updates from Dell.

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos