I was restarting my system and was cleaning the desk and had the keyboard leaning up against my leg. During start-up, some keys were being
pressed down. This has now caused the computer to not boot up at all. It goes right to a blinking, white cursor. I pressed Ctrl+Alt+Delete and it says it's going into
power save mode, then it acts like it will start up and it just goes back to the blinking cursor.
I let it sit for a bit and at one point it did ask me if I want to start it Safe Mode I clicked yes, and it went back to all this.
I check all my wires, etc and everything seems fine.
I have not had any other problems with the system, so I am assuming I hit a combination of keys that has seem to lock the computer. I pressed F12 and F4 and could not do anything with the suggestions it gives me in there.
Have you tried F8 and selecting system utility. Or you can try unpluging everything from the computer and hitting the power up button 3 times. not sure about the last one.
Neither one of those should delete your hard drive. In general the unplugging your computer and hitting the power button ground the system of sorts, won't hurt to try. The F8 should bring up a menu like that of the safe mood option, if your can check your system manual.
I unplugged everything, hit the power button 3 times.. and at first it went to the same screen with the blinking cursor... I let it sit for a bit, and then the screen you are referring to popped up! I was amazed! It appears to have worked and I'm back up and running! I'm so glad I didn't pay Dell $50 to fix this! THANK YOU SO MUCH!!!