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Add and Remove Error Message
I am trying to remove Kazaa from my computer and everytime I click on add and remove I get this error message: Can anyone help? Is there another way to completely remove this? Thanks!
InstallShield (R) Setup Launcher has encountered a problem and needs to close. We are sorry for the inconvenience.
klbf
2.7K Posts
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September 7th, 2005 08:00
hope that helps
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Angelicall
20 Posts
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September 7th, 2005 14:00
Angelicall
20 Posts
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September 7th, 2005 14:00
Bellnuts
17 Posts
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September 7th, 2005 14:00
klbf
2.7K Posts
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September 7th, 2005 19:00
klbf
2.7K Posts
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September 7th, 2005 21:00
Angelicall
20 Posts
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September 7th, 2005 21:00
simpswr
3.2K Posts
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September 7th, 2005 23:00
Kazza can be tough to remove . . Try booting into Safe Mode ( tap F8 as it boots ) and see if you can uninstall it that way . . if not, Dwn load "Kazza be gone" for a neat little program that has worked a couple of time for me.
You can find it at this site: http://www.spywareinfo.com/~merijn/downloads.html
Good luck . . wrs
Midnight Star
4.8K Posts
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September 12th, 2005 12:00
You missed my pm, so I looked ya' up ... :)
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There's a few ways we can try to remove it, but what we need to do is make sure there's nothing else on your computer that might be "protecting" it from removal. What I need you to do is post a HiJackThis log in the HiJackThis forum so we can verify that nothing else is running on your system that shouldn't be. Then we can begin trying to "unwedge" that from your system.
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Mike.
Message Edited by Midnight Star on 09-12-2005 08:25 AM
Midnight Star
4.8K Posts
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September 12th, 2005 12:00
-----QUOTE-----
The free version of Kazaa should be uninstalled before removing the ad/spyware programs that are installed with it, because its uninstaller does not function after they are removed. (You'd have to reinstall Kazaa and then uninstall it.)
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It would seem that if some "anti" programs removed any of it's components it won't be able to uninstall itself. In some cases, if the uninstaller fails (bad script programming) it could leave folders and components throughout your system anyways.
Be sure to get your system checked out though. :)
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Mike.
Message Edited by Midnight Star on 09-12-2005 08:33 AM
Angelicall
20 Posts
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September 13th, 2005 00:00
simpswr
3.2K Posts
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September 13th, 2005 20:00