Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

4042

June 28th, 2015 12:00

Alienware aurora r4 lost Windows 7 DVD

Hi everyone. When i got My pc i also got Windows 7 home premium DVD.  I have lost my windows 7 DVD and now i can not format my PC. But i have the Windows Key number! What i have to do? Thank you for helping me.

10 Elder

 • 

46K Posts

June 28th, 2015 14:00

Amiram

If you don't have a Dell warranty in effect, Dell will not replace the DVD.

There are DVD's of Dell OEM copy of Windows 7 Home Premium, for sale on eBay:

http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l2632.R2.TR4.TRC1.A0.H0.XDell+Windows+7+Home+Premium.TRS0&_nkw=dell+windows+7+home+premium&_sacat=18793

You could also, buy either a new copy of retail, or OEM copy of Windows 7 Home Premium.

Personal, I would buy the replacement off eBay, remember to obtain either a 32, or 64-bit copy of W-7 HP, depending which version was factory installed.

A better forum to post in, would be the Alienware Owners Club Forum, here:

http://en.community.dell.com/owners-club/alienware/default.aspx

Bev.

3 Posts

June 28th, 2015 16:00

Thanks for the answer. The PC is from 2012, so not warranty anymore. I will as you siad buy from ebay. Thanks again :)

No Events found!

Top