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LaFay
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All the USB ports dead after lightening on Inspirion 660 - Cannot use Keyboard or Mouse

Hello,

I lost access to my USB powered devices primarily my Keyboard and Mouse which has rendered my Dell PC unusable.

I get the Keyboard Failure message displayed on top of the screen right after the Dell logo gets displayed. I never get the option to hit the F2 Setup key because the sustem cannot detect a keyboard and mouse.

I will need to find out if there are any chances of recovery outside of replacing the motherboard on the system.

Thanks,

LaFay

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8 Platinum

RE: All the USB ports dead after lightening on Inspirion 660 - Cannot use Keyboard or Mouse

LaFay

Have you tried using a different KB and mouse, if does not fix the issue, then it would seem that the motherboard has issues and requires replacing.

Bev.

 


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