An Unusual Chipset Problem

Studio XPS 9000

Windows 7 Pro, 64-bit

CPU: Intel(R) Core(TM) i7 CPU, 920  @ 2.67GHz

Chipset: (Northbridge -  Intel X58 rev. 13) (Southbridge - Intel 82801JR (ICH10R) rev. 00)

Intel Rapid Storage Technology 9.6.0.1014

ImageBurn 2.5.8.0

Quake 2 Mixed-Mode CD

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Back in September 2016, my previous Samsung 1 TB hard drive was failing, so I cloned it to a new WD Black 1 TB Hard Drive using Macrium Reflect.  As a result, I wasn't able to get or install Windows Updates, so I had to also upgrade to Intel Rapid Storage Technology 9.6.0.1014 from Intel Matrix Storage Manager 8 (http://www.dell.com/support/home/in/en/inbsd1/Drivers/DriversDetails?driverId=W7CMK&fileId=2731094843&osCode=W764&productCode=studio-xps-9000&languageCode=en&categoryId=SA. However, I still could not update Windows 7 because it kept getting stuck checking for updates.  An additional install of KB3172605 (https://www.microsoft.com/en-us/download/details.aspx?id=53332

http://forum.imgburn.com/index.php?/topic/24489-analysing-disc-error/

Their support is telling me that Rapid Storage Technology 9 appears to be interfering with that particular function.  Would upgrading RST resolve this issue?  Would there even be an additional chipset driver that I could upgrade to?  I know Intel's site has the Intel Driver Update Utility, but I'm not sure if I'll end up breaking my system if I get the wrong chipset driver from them.

I can still use other ripping programs to actually accomplish backing up my old CDs as a workaround if need be, but I'd like to see if I can fix this problem as well.  The PC itself works great otherwise.