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99774

January 6th, 2016 20:00

Audio not working on Dell Inspiron 660

I've been getting no audio from my computer for about a month now.

I've checked over and over, the speakers are fine and work on other devices.

Whenever I plug in head phones through the jack I still get no audio.

I tried USB headphones they did not work either. (they weren't even detected)

This started after I'd had the Windows 10 update for awhile so I don't think that's the issue. I just woke up one morning and my computers audio didn't work. (However it was odd I had to turn on my computer the morning of even though I didn't turn it off the night before. Perhaps an audio driver update?)

My computer came with these 2 sound devices:

Conexant SmartAudio HD
Intel(R) Display Audio

Community Manager

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54.2K Posts

January 7th, 2016 18:00

Download/install the Windows 10 Chipset drivers. Do them one at a time restarting the PC after each one.

Download/install the Windows 10 Conexant audio driver. Restart the PC when done. Then retest.

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