Barely Audible External Speakers
DELL Desktop Studio XPS 435MT
All of the above devices were working appropriately prior to failure of the speakers to audible level of sound. I replaced the OEM speakers with the same model of OEM speakers but the new speakers are barely audible. The Logitech devices, Logitech Webcam with built-in microphone and Logitech Head Set w. Microphone perform at acceptable sound levels. I have checked all relevant sound level settings, reconfigured devices, checked that all drivers are up to date, unplugged speakers and restarted computer... etc. etc. etc., ran Trouble Shoot Audio Playback. I also checked Control Panel / Sound / Communications and set “When Windows Detects Communication Activity” to “do nothing”.
OTHER PROBLEMS NOTICED
System Information / Problem Devices lists the following...
I would appreciate any help available. I have exhausted all my humble resources to solve this problem and at the end of my tether.
You can test the sound outside of the operating system using the Dell diagnostics. Please let me know if the sound card test results pass or what you find.
Those two problems may point to a malware issue. I would search for a malware forum where you could post your Hijackthis log.