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RickyP35
1 Copper

Boot menu help request ASAP please

I have a Dell Studio XPS desktop. I was going to reinstall Windows 10 from a USB stick and I accidentally chose the wrong boot option in the boot menu. The machine just cycles on and off, on and off, etc., searching for something to load. I tried inserting the USB stick into each available USB port and restarting. Nothing changed. How can I get back into the boot menu and start all over again?

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11 Replies
rdunnill
5 Rhenium

RE: Boot menu help request ASAP please

Have you tried pressing F12 at boot time, to bring up the boot menu?

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RickyP35
1 Copper

RE: Boot menu help request ASAP please

Thank you for answering! Yes, I have tried multiple times. I have tried F12, F2, F8, delete, escape, and some others, with no results. Any thoughts?

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rdunnill
5 Rhenium

RE: Boot menu help request ASAP please

Do you get the Dell logo at bootup? The storage device should not be overriding the BIOS.

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RickyP35
1 Copper

RE: Boot menu help request ASAP please

No, I did not get the Dell logo at bootup. Nothing came on the screen. The computer starts to turn on, no screen appears, and then shuts off again within 5-10 seconds. The computer continually cycles on and off.

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RoHe
6 Indium

RE: Boot menu help request ASAP please

Try this:

  1. Power off and unplug power cord from rear of PC
  2. Press/hold power button for ~30 sec
  3. Reconnect power cord to rear of PC
  4. See if it boots now

Ron

   Forum Member since 2004
   I am not a Dell employee

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RickyP35
1 Copper

RE: Boot menu help request ASAP please

Thanks for responding! That was a good idea. I tried it 5 times, but it did not boot up. Nothing changed. The only difference is that now it doesn't cycle on and off. The PC runs for about a minute and then shuts down. Nothing appears on the black screen at all. Any other ideas?

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RoHe
6 Indium

RE: Boot menu help request ASAP please

Back up...

Exactly which Studio XPS model is this?

What color is the power button when it won't boot, and is it steady or blinking?

Are you comfortable working inside a PC?

Ron

   Forum Member since 2004
   I am not a Dell employee

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RickyP35
1 Copper

RE: Boot menu help request ASAP please

It's a 2011 Dell Studio XPS 7100. The power button is just a black plastic button without a light.

I just tried to reset the CMOS settings by moving the CMOS jumper on the motherboard. It made no difference. I started it up and it still has a black screen. I hear the hard drive spinning and then stopping, over and over again. What's your thoughts?

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RickyP35
1 Copper

RE: Boot menu help request ASAP please

IT WORKS!!!!!!!

I went back to the PC and I noticed that it wasn't cycling anymore. It was just running, but nothing was on the screen. I inserted the Windows 10 ISO repair disc and restarted. The Windows logo appeared as if i were going to reinstall Windows, which I did not want to do at this time. I ejected the disc and words appeared on the screen basically saying to press F1 to reset the CMOS to default settings, which I did. Windows then started normally and everything appears fine. I don't want to restart or shut down the computer until tomorrow, when I have a full day in front of me, if any problems arise.

Thanks for your efforts!

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