Help - Please!!! My Desktop decided to install the Windows 10 updates to my Windows 7 environment -- oh the joys! Nothing but trouble ever since. I uninstalled 10 to take me back to 7.
Upon reboot all was fine for a day. Then, black screen with a cursor. What the heck? I checked all the things I was told to check, I ran all the diagnostics. I uninstalled, reinstalled, did a system restore back to before the update.
After spending 3+ hours letting my system go thru the recommended ePSA Preboot System Assessment (All Tests Passed) - Today I have a system that I can't get to boot up because it says I have:
"The boot selection failed because a required device is inaccessible."
I'm not a computer geek. I can't get thru to anyone at Dell. I've been trying to resolve this for 4 days now.
The only thing I can think that is happening is that the computer is trying to boot from an external hard drive that is in a "locked/password protected" mode on my system. I have no idea how to bypass this. I've tried unhooking the drive and rebooting and then it just goes back to black screen with a cursor.