2 Bronze

Code 12 when upgrading video card for the 435T

I have a Dell 435T (full tower) desktop and am trying to upgrade the video card from the 512MB ATI Radeon HD 4670 to a GTX 285 that I bought from newegg.  I bought http://www.newegg.com/Product/Product.aspx?Item=N82E16814143190 and http://www.newegg.com/Product/Product.aspx?Item=N82E16817341018 to make sure I have enough power to run it.

The power supply works fine with the Radeon card.  After switching it out for the GTX 285 and booting up the system, it starts in 4-bit colors and I cannot change the resolution from the basic 800x600.  The device manager shows the 285 to have a Code 12 error.  This device cannot find enough free resources that it can use.  If you want to use this device, you will need to disable one of the other devices on this system.  The power supply that came with the system has the exact same problem.

I've looked over the IO and IRQ settings and there don't seem to be any duplicates.  I've tried disabling the sound card and network adapter (another PCI-E card according to the device manager).   Nothing seems to work.  I've reinstalled vista with the new card in and it still fails to recognize the drivers.  Has anyone had a problem like this before and know of a solution?

EDIT: After talking to tech support from BFG I was told the video card needs to be set to the IRQ value of 5, 10 or 11.  It's currently being assigned 15.  The ICH10 Family USB Universal Host Controller - 3A37 is currently taking up the 11 spot.  5 and 10 aren't in use as far as I can tell.

Here are the system specs from the order.

1 224-4399 Studio XPS 435T
1 317-0067 Studio XPS 435T, Intel Core i7-920 processor(8MB L3 Cache 2.66GHz)
1 317-0076 6GB DDR3 SDRAM at 1066MHz
1 330-3828 Dell Consumer Multimedia Keyboard, US
1 320-7823 Dell Consumer 24 (S2409W)
1 320-7807 512MB ATI Radeon HD 4670
1 341-8743 Serial ATA II RAID 0 With Dual640GB Hard Drives
1 421-0084 Microsoft Windows Vista SP1 Home Premium 64-Bit Edition Edition English
1 330-3184 Dell Resource DVD with Application Backup
1 420-8873 Dell Dock Consumer
1 420-8874 Dell Video Chat
1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access
1 421-0323 Windows Live Search,Multiple User Interface
1 421-0427 Dell Movie Store
1 420-9691 DataSafe Local BackUp 2.0 Basic
1 420-6436 Vista, PC-Restore, Dim/Insp
1 330-1158 Dell USB 6-Button Laser Mouse
1 313-3607 No modem requested for Dell Dimension
1 410-1867 ADOBE READER 9.0 MULTI- LANGUAGE
1 313-7428 16X DVD+/-RW and 16X DVD-ROM
1 420-8152 Roxio Creator 10.2 Dell Edition
1 421-0543 Power DVD 8.2, DVD
1 313-7186

Integrated 7.1 Channel Audio

 

 

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3 Replies
5 Rhenium

Re: Code 12 when upgrading video card for the 435T

Hi Kandel777, Have a look at this post HERE on the microsoft support, there are some good pointers for you.

      

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2 Bronze

Re: Code 12 when upgrading video card for the 435T

I've recently found the problem after talking to Dell tech support all day.  Apparently the motherboard manufacturer has cut a deal with ATI and the motherboards manufacturer for June and later are being locked to ATI cards only.  Any nvidia cards are apparently being assigned wrong IRQ values and are thus unable to work.

 6:53:30 PM        Agent  
its actually the manufacturer of the boards, its an agreement between the manufacturers, now since ATI did win the bidding for the default cards on the board, then it was defaulted to carry their cards.
 6:54:35 PM        Agent    
the card should be compatible but since the boards that shipped out are the latest one's its possible that the "lock" took effect

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2 Bronze

Re: Code 12 when upgrading video card for the 435T

Ended up finding a solution, finally.  Since the motherboard manufacturer is blocking Nvidia cards by messing with the IRQ settings, I flashed my BIOS from A09 back to A07 from the Dell driver support site and the new card works just fine.

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