Jessica101213
1 Copper

Computer won't come off standby mode.

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I have a Dell Inspiron 570. Yesterday it was working fine. I left it alone for a while and it went on standby mode but when I tried to wake it up it wouldn't come off standby mode. The power button on the front is an orangish color. Also the lights on my keyboard and mouse are not working. Is there anything I can do to fix this problem?

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Jessica101213
1 Copper

RE: Computer won't come off standby mode.

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I tried this and didn't have any luck. It is still doing the same thing.

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Moderator
Moderator

RE: Computer won't come off standby mode.

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Thank you for reaching out to us

 

   Please unplug the power cord and any external devices connected to the computer and press and hold down the power button for 30 seconds and then start the computer this will help you remove the static and then start the computer.to check if the computer starts fine.

Dell-SreejithR
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Jessica101213
1 Copper

RE: Computer won't come off standby mode.

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I tried this and didn't have any luck. It is still doing the same thing.

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speedstep
6 Thallium

RE: Computer won't come off standby mode.

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Power supply is dead and motherboard may be dead also.


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