My desktop has been slow to start from sleep mode for a couple of weeks. When I would try to wake it up, you could see the screen and the mouse moving around, but none of the desktop icons could be pushed and the quick launch bar (which was in autohide mode) would not pop up.
Today it would not wake up at all. The screen lit up and mouse moved around, but nothing else would happen. I tried ctrl-alt-dlt and nothing. SI pushed the front power button (short push) and it turned off - and now wont turn back on. I tried plugging the machine and plugging it back in - nothing. I tried removing the battery on the motherboard and putting it back in - nothing.
Svc Tag: <ADMIN NOTE: Service tag removed per privacy legal>
Exd Svc Code:<ADMIN NOTE: Exd Service code removed per privacy legal>
Mfg Date: 20110210
Solved! Go to Solution.