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Avogel46
1 Copper

Creative Labs X-Fi Xtream Music problems

Circa 2005, I bought a Dell XPS 600 2GB XPS with the Creative Labs X-Fi Xtreammusic and the 5.1 speakers runing XP 32 bit Pro OS. Needed to upgrade mem for my multimedia program, but XP is limit is 2GB.  Ran Windows 7 Upgrade Advisor and it stated the XPS 600 could be upgrade to Win 7 64 bits (allows lots more memory access). Advisor program noted that a new driver was needed for the X-Fi and gave a link to CL web page. So, I upgraded to Win 7 64 bit (custom) and all worked except scratchy sound. Followed link to CL SB and downloaded Win 7 64 bit driver. Did not work. After a week of trying and emailing to CL techs, they said that my sound card was a OEM card and that I had to contact Dell for the new drivers.  Dell web pages had no Wind 7 drivers and finally working with a Dell tech,  I was given a polite"brush off" and a driver link.  Installed driver from that link and same problem, sound would skip, was scratchy and squeelee.

I noted that there was an integrated audio capability on the mother board. Found a tight fitting cover over the plug ins in the back of the computer and removed it. After a few attempts to run the speakers via those plug ins, I realized the Realtek drivers were not installed. So pulled the CL SB card and downloaded the Realtek XP 64 bit driver from Dell. Rebooted and darn, it works.

Creative labs told me that OEM cards, Dell in this case, may modify the installation of their cards and that is why their Win 7 64 bit driver (beta when I downloaded it) would not work. So I needed to contact Dell to get the new driver.  Apparently Dell was not very interested in investing in supporting these old cards.

The sound via the Realtek is really good and on first blush, as good as the SB card.  So I will not be buying another commerical card.

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3 Replies
Moderator
Moderator

Re: Creative Labs X-Fi Xtream Music problems

Good troubleshooting. I do wish there were Win7 drivers but it is engineerings call on how what hardware got Win7 support.

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fireberd
6 Indium

Re: Creative Labs X-Fi Xtream Music problems

FWIW, Creative (SoundBlaster) is not supporting Windows 7 on some of their older (legacy) Xfi cards, also.  So it's not just "Dell".



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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speedstep
6 Thallium

Re: Creative Labs X-Fi Xtream Music problems

Windows 7 - Driver Availability Chart
Keywords / Key Phrases: creative, dvp, pf, dap, pmc, sb, vf, pd, Windows 7 drivers, Windows 7 beta drivers, Windows 7 support, driver availability

Summary:

  • Creative products not listed here are classified as discontinued products which will not have additional software updates within our software development plan.
  • For products listed in this chart, kindly visit this page regularly to check for latest updates on Creative's support for Windows 7.
  • Note for MP3 Players: As our MP3 players are using native Windows drivers, this list will contain application updates instead of driver updates.

Several Creative products may only require native drivers to function on Windows 7 while others will require drivers from Creative.

    Notes:
  • Creative may not have software development plan for earlier and non-listed products in this chart.
Sound Blaster Model Number
PCI Express X-Fi Titanium Fatal1ty Champion Series SB0886/SB1110
PCI Express X-Fi Titanium Fatal1ty Pro Series SB0886
PCI Express X-Fi Titanium SB0880
PCI Express X-Fi Titanium Professional Audio SB0888
PCI Express X-Fi Xtreme Audio SB1040
X-Fi Xtreme Audio SB0790
X-Fi Xtreme Audio Notebook SB0710
X-Fi Elite Pro SB0550/SB0510
SB055A/SB0510
X-Fi Platinum Fatal1ty Champion Series SB046A/SB0256
X-Fi Xtreme Gamer Fatal1ty Pro Series SB046A
X-Fi XtremeGamer SB073A
X-Fi Fatal1ty SB0466
X-Fi Platinum SB0460/SB0251
X-Fi XtremeMusic SB0460
X-Fi Go! SB1100
Audigy SE/LS/Value SB0570
Live! 24-Bit (internal) SB0410
Sound Blaster 5.1 VX SB1071
Audigy 4 SB0610
Audigy 4 Pro SB0380
Audigy 2 ZS Notebook PCMCIA SB0530
Audigy 2 Platinum eX SB0280/SB0290
Audigy SB0090
Audigy 2 SB0240
Audigy 2 ZS SB0350
Availability: Beta Driver
X-Fi Notebook SB0950
X-Fi Surround 5.1 SB1090
Sound Blaster Surround 5.1 SB0490
Sound Blaster Live! 24-bit External SB0490
Sound Blaster Connect SB0270
Audigy 2 NX SB0300
Audigy 2 ZS Video Editor SB0480
Digital Music LX SB0271
Availability: To Be Announced
Sound Blaster Play! SB1140
MP3 Players Model Number
Availability: Windows 7 Application
ZEN X-Fi 2
Asia | US | Europe
DVP-FL0006
ZEN X-Fi Wireless
Asia | US | Europe
DVP-FL0006
ZEN X-Fi
Asia | US | Europe
DVP-FL0007
Creative ZEN Mozaic
Asia | US | Europe
DVP-FL0007
Creative ZEN MX
Asia | US | Europe
DVP-FL0011
Speakers and Headsets Model Number
Availability: Beta Driver
Creative N400 MF1605
USB Gaming Headset HS-950 HS-950
Fatal1ty USB Gaming Headset HS-1000 HS-1000
Digital Wireless Gaming Headset HS-1200 HS-1200
Sound Blaster Arena Surround USB Gaming Headset HS-1100
Web Cameras and Pocket Video Cams Model Number
Creative Vado VF0570
Creative Vado HD VF0580
Live! Cam Optia Pro VF0380
Live! Cam Video IM Ultra VF0415
Live! Cam Optia AF VF0560
Live! Cam Chat IM VF0530
Live! Cam Optia AF VF0280
Live! Cam Video IM VF0540
Availability: Beta Driver
Live! Cam NoteBook Ultra VF0490
Live! Cam NoteBook Ultra VF0310
Live! Cam Video IM VF0350
Live! Cam Video IM Pro VF0410
Live! Cam Vista IM VF0420
Live! Cam NoteBook VF0470
Webcam Vista / Live! Cam Chat VF0330
Live! Cam NoteBook Pro VF0400


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