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DELL INSPIRON 2320 SCREEN GOES TO SLEEP EVEN THOUGH USING IT
My All-in-one Dell Inspiron 2320 goes to sleep even though I am using it. The screen goes black and sounds like it switches off. Everything is off. When I switch it back on, it goes back to the screen I was working on before it went black. There is no sleep timer or screen display off settings that are currently on.
ManyDimensions
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January 18th, 2017 08:00
The Inspiron 2320 is getting a little older now and the problem may be with the thermal paste, heat sink, and cooling fan. It would be wise to remove the fan and heat sink to clean them and reapply new thermal paste.
To lose video when no timers are set suggests that the unit is overheating.
DELL-Ravi Ch
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January 18th, 2017 13:00
SarahYee,
I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.