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DELL U2413 monitor turns on and off every 5mins or so

Hi, just wondering if anyone can help? I have an Alienware X51 R3 with a Dell U2413 monitor. The monitor itself started turning on and off every now and then on its own and it was okay for a while but recently it has been doing that every 5mins or so and I have to wait at least a minute before it will turn itself back on.

Any help regarding this would be much appreciated!

1 Reply
7- Thorium

RE: DELL U2413 monitor turns on and off every 5mins or so

Sure it's the monitor "turning on and off"? Or is it just losing the video signal from the PC?

If you're using a power strip or surge connector, disconnect it and connect monitor directly to the wall.

Can you test this monitor on different PC or a different monitor on this PC?  If the problem goes with the monitor, and it's still under warranty, contact Dell Tech Support directly for assistance. If not under warranty, you may need to replace it on your own.

If the problem stays with the X51, you might want to repost this in the Alienware Club forum.

en.community.dell.com/.../default.aspx

Be sure to mention the version of Windows and the video card model if you post over there,

Ron

   Forum Member since 2004
   I am not a Dell employee

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