Desktops General - Read Only

Last reply by 01-16-2015 Unsolved
Start a Discussion
Not applicable

DVD+RW / DVD Rom stop working

I tried to update the drivers for both of my components from dell support downloads.  It shows updated newer drivers in dell support page for my system but when after downloading not sure if it goes in right place because when I check in

device manager it shows same old drivers.

HL-DT-ST DVD-Rom DH2ON    Driver 6.17601.17514 6/21/2006

TSST Corp DVD+RW TS-H653G  Driver 6.17601.17514 6/21/2006  R306360

Any ideals how to fix so they work?

Reply (1)
8 Krypton

The model computer is important to mention. DVD-CD drivers are furnished with windows. Only those will work and never need updating. The listings on the download page are usually firmware updates for specific models, not drivers. If your dvd/cd drive is not working, run the diagnostics to test if the drive has failed. If the drive is working OK, do not install anything.

Latest Solutions
Top Contributor