Unsolved
This post is more than 5 years old
3 Posts
0
23359
Dell 745 desktop, error = sound icon in the corner has a red x ?
In reloading my computer, I discovered that the sound icon in the corner has a red x and tells me that there is no sound installed. I restarted the computer according to the troubleshooting tips. However, now I get this error: Plug in the speaker, headset, or headphone. The peripheral does not appear to be plugged in. Proceed to next step to finish. I've never had to plug anything in before. How do I fix this?
Thanks!
Dell-Gokul G
780 Posts
0
May 30th, 2015 10:00
Hi,
Thank you for reaching us.
Did you try installing the audio drivers? If not you can try installing it.
Can you check the device manager for any X or ! marks next to audio controller?
Thank you
speedstep
8 Wizard
8 Wizard
•
47K Posts
1
May 30th, 2015 17:00
That happens with windows 7,8,10 when the OEM drivers are not installed. There are no 7,8,10 drivers so you must use VISTA Drivers.
Also happens with XP, and Vista when the drivers are not installed.
This package provides driver for Analog Devices ADI 198x Integrated HD Audio and is supported on OptiPlex 745 running the following Operating Systems: Windows 2000 and XP.More details
Windows XP
Windows XP x64
Analog Devices HD Audio driverMore details
Windows Vista 32-bit