BSRSLSVS
1 Copper

Dell Dimension 3000 skips Dell splash screen and BIOS

Hi all,

I have a spare computer from work, but I do not know the password to log in, and so would like to wipe it. Ergo, I decided to try and boot the computer using a USB thumb drive with Ubuntu on it, so as to wipe the windows partition on the hard drive and then install Ubuntu. The computer boots normally to the Windows XP login screen. When I press F2 or F12, there is no display output. I have tried this with a variety of monitors and with two D-SUB cables (one at a time). These are the Samsung LT27B551EW, LG 27EA63V-P and Dell Rev A00. None of them show either the Dell splash screen or the BIOS screen. I have tried pressing F2 and F12 at strategic intervals (every 2 seconds) but still there is no display output. I also know that I was able to access the BIOS on the same computer a few months ago, but I forgot which displays I used then - I had to wait for permission to wipe the hard drive.

I have also looked up this problem in a number of other places, and found that this is supposedly due to an incompatibility of some kind with the monitor. However, I am not sure as to how I might go about fixing this issue, as I do not have any other monitors or cables which work with the Dell - all my other cables are either HDMI or other sorts of cable which do not plug in to the Dell. If there is a way to use the hard drive and wipe it without accessing the BIOS I would also be grateful to hear about that too.

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2 Replies
7- Thorium

RE: Dell Dimension 3000 skips Dell splash screen and BIOS

Try connecting the USB stick before you power the system on.

You can try this too:

  1. Power off, and unplug power cord from rear of PC
  2. Press/hold power button for ~30 sec
  3. Reconnect power cord to rear of PC
  4. Power on and immediately tap F12 a couple of times

Ron

   Forum Member since 2004
   I am not a Dell employee

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rdunnill
5 Iridium

RE: Dell Dimension 3000 skips Dell splash screen and BIOS

It could be the BIOS logo has come and gone before the monitor displays an image.

I'd suggest tapping F12 at bootup, even if the screen is blank.

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