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bigmowillie
Copper

Dell Inspiron 3656 Gaming performance issue

I recently purchased the 3656 desktop with the AMD A10 8700P, Radeon R9 360, 8GB (Single channel?) RAM.  Tried loading GTA V on it. Even at lowest graphics settings this game has major problems keeping up with the game.  Is there anything I can do to this PC to get the game playable? I understand this is most likely a processor issue from what I have read...

Obviously, I am very new to this, sorry if these are very bad questions. 

If I upgrade the RAM to 16GB with 2 separate 8GB cards will that 1) help and 2) be dual channel?

The RAM is DDR3L, which I guess runs at lower voltage.  

The processor says it is 1.8GZH but maxes out at 3.3 in turbo boost.  I set my PC to high performance and still had same issues on GTA V.  FPS were between 20-40. 

Am I SOL with this box? CPU cannot be replaced from what I read too. 

I am thinking I got what I paid for, but any suggestions would be greatly appreciated.  

Kinda got suckered into the "Gaming Computer" advertisement of this machine and the video card was better than the one in the pc at Best Buy for $200 more. 

Thanks.

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4 Replies
Community Manager
Community Manager

RE: Dell Inspiron 3656 Gaming performance issue

Hi bigmowillie,

Thanks for posting.

Here are the specs for the game: 

Grand Theft Auto V Minimum Requirements
CPU: Intel Core 2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) / AMD Phenom 9850 Quad-Core Processor (4 CPUs) @ 2.5GHz
CPU Speed: Info
RAM: 4 GB
OS: Windows 8.1 64 Bit, Windows 8 64 Bit, Windows 7 64 Bit Service Pack 1, Windows Vista 64 Bit Service Pack 2* (*NVIDIA video card recommended if running Vista OS)
Video Card: NVIDIA GeForce 9800 GT 1GB / AMD Radeon HD 4870 1GB (DX 10, 10.1, 11)
Click here for the latest video card drivers
Sound Card: Yes
Free Disk Space: 65 GB


An Intel Core i5/AMD X8 FX-8350 and a GeForce GTX 660/Radeon HD 7870 would work fine.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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bigmowillie
Copper

RE: Dell Inspiron 3656 Gaming performance issue

Thanks for your reply Robert.  From the specs you listed, I should be fine, with the exception of the processor speed- you mentioned 2.5 GHZ but my A10-8700P is 1.8GHZ but has 4 cores and I guess it runs at 3.3GHZ. So, if it is at 3.3, I cannot figure out why this game is not working.  My video card has 2GB of memory, it is an AMD R9 360,  guessing "OEM".  The A10 chip has AMD r6 graphics as well.  When I load the game, it recognizes my 2GB of memory.  I ran CPUIZ and it lists my memory as 8GB RAM at single channel. Could this be the problem? You listed intel core I5/AMD X8 FX-8350, GeForce GTX 660/Radeon HD 7870, however I have none of those. Would you be able to look at my specs listed above and let me know if there is anything I can do to improve? Cannot replace CPU.  No reason to replace Video Card as this checks out as meeting recommended, RAM is sufficient but would more help? Can I manipulate the processor to run faster?  Is weak power supply causing any issues? Seems like this box is designed to run at low power. Using DDR3L RAM, 240 Watt PSU? I have never heard of one so low. The specs for this PSU were not listed when purchasing either. I am hoping that "Gaming System" advertised by Dell in late 2015 would be able to run a game that came out 2 years prior. Just looking for help. Kinda frustrating that this doesn't work. Thanks.

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Thorium

RE: Dell Inspiron 3656 Gaming performance issue

Version of Windows?

What and how much "junk" is running in the background that's hogging resources, eg CPU time and/or RAM?

Ron

   Forum Member since 2004
   I am not a Dell employee

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bigmowillie
Copper

RE: Dell Inspiron 3656 Gaming performance issue

Windows 10, home I think. All windows and programs closed. Nothing sticks out as resource hog in processes. I will call dell technical support tonight. Hopefully they can jump on there. If no fix I will return it. Never have I had this happen

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