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kingsmiller
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Dell Inspiron 3847: Computer stays on but Monitor turns off, Mouse and Keyboard do not respond

I hope someone knows the answer.

I have a Dell Inspiron 3847 running Windows 10. Several times over the past 6 months I have noticed my computer still on and the Screen has turned off. Neither the Keyboard or the Mouse responds either.

The only way I can switch off is to hold the power button for a few seconds.

I have prevoiusly made sure the Sleep options, if ever i use them, is only for the computer and never the screen.

Thanks

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