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September 6th, 2014 08:00

Dell Inspiron 660 Hard Disk failed 2 days out of warranty, now need Windows 8 reinstall disk and procedures

My Dell Inspiron 660 Hard disk failed (2 days out of warranty!)

Windows will not boot, no disk activity

Error Code 2000-0142

Validation 95860

Mgs: Hard Drive 0 S/N Z1D6CVQR short self test unsuccessful

I have ordered a replacement disk from Dell (£70)

Please advise how I obtain the necessary disk, and the procedures for booting and re-installing Windows 8.1

8 Wizard

 • 

47K Posts

September 6th, 2014 08:00

This is the USA forum. EMEA users must contact dell support in their country due to export restrictions.

10 Elder

 • 

46K Posts

September 6th, 2014 09:00

My Dell Inspiron 660 Hard disk failed (2 days out of warranty!)

Windows will not boot, no disk activity

Error Code 2000-0142

Validation 95860

Mgs: Hard Drive 0 S/N Z1D6CVQR short self test unsuccessful

I have ordered a replacement disk from Dell (£70)

Please advise how I obtain the necessary disk, and the procedures for booting and re-installing Windows 8.1

 
RichardNMills
 
 Try contacting Dell's UK Customer Service HERE
      
 The procedures for reinstalling Windows 8 can be found here:
        
 http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/
   
Bev.
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