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Coelispex
1 Copper

Dell OptiPlex GX280 Loud Fan Noise During Start-Up

Product:

Dell OptiPlex GX280 (Small Desktop Computer Version)

Manual:

http://www.dell.com/support/Manuals/us/en/19/product/optiplex-gx280

Issue:

When I turn on my computer, it fails to POST; nothing is displayed on my monitor. The only thing that happens is the CPU fan gets louder and louder until it reaches max speed.

Steps trying to solve this issue:

  • Cleared the CMOS (Waited 5 seconds)
  • Cleaned out the old thermal paste with a brand new Arctic Silver one.
  • Cleaned the computer with the Metro Vacuum ED500 DataVac to clear all the dust particles
  • Made sure that every cables are properly fitted and not loose
  • Reseated the RAM sticks.

And the same thing happens. The CPU fan hits max speed and stays that way.

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4 Replies
Coelispex
1 Copper

Re: Dell OptiPlex GX280 Loud Fan Noise During Start-Up

Images

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Dell-Rajesh R
4 Ruthenium

Re: Dell OptiPlex GX280 Loud Fan Noise During Start-Up

Hi Coelispex,

Do you hear any sequential beeps?

May I know the status of the Power button LED?

Also, let me know the status of the Diagnostics LED (ABCD) on the computer?

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
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Coelispex
1 Copper

Re: Dell OptiPlex GX280 Loud Fan Noise During Start-Up

No beeps. Only stays as solid amber on the front LED.

Also, I don't see any Diagnostics LED anywhere for this model.

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speedstep
6 Thallium

Re: Dell OptiPlex GX280 Loud Fan Noise During Start-Up

Your power supply is Bad and or there may be Bad Caps on the motherboard.

The Diagnostic Lights are on the back Item 9.  No lights because no power working.

Motherboard is DELL G8310.  Small Desktop.  Coverage for these issues ended in 2008.


The Fan Going really fast is one of the symptoms of the Bad CAPS on the board.



http://warrantypartsdirect.dell.com/...m/T1910000.ASP


Dell OptiPlex™ SX270 / GX270 / GX280
Out of Warranty Support Program



Dell™ will provide OUT OF WARRANTY coverage in North, Central and South America for OptiPlex™SX270(UFF), GX270, GX280 systems with failed motherboards due to expanding or leaking capacitors for 5 years from date of purchase, or until 31-January-2008, whichever comes first.

Customers with qualifying out of warranty systems may contact Dell Technical Support at 1-800-822-8965 for service. Affected parts dispatched through Dell Technical Support will not be eligible for labor reimbursement. Note, WPD customers with affected systems still UNDER WARRANTY may continue to contact WPD as usual for warranty coverage.


For Systems Under Warranty

Contact Warranty Parts Direct as usual for part replacement coverage per the existing Warranty Service contract.


For Systems Out of Warranty

If an OUT OF WARRANTY desktop computer listed in the "Products Affected" section has a failed motherboard exhibiting expanding or leaking capacitors and is still within the time period described below, customers may contact Dell Technical Support at 1-800-822-8965 to have the motherboard replaced at no charge per Dell's Next Business Day service coverage program.

The motherboard replacement program is valid for 5 years from the original date of purchase of the system or January 31, 2008, whichever occurs first. Systems that fall outside the motherboard replacement offer terms may be repaired under Dell's Out of Warranty service program.


Products Affected:

SX270 USFF (Ultra Small Form Factor)

GX270 SFF, SDT, SMT (All Form Factors - Small Form Factor, Small Desktop, Small-Mini Tower)

GX280 SFF, SDT, SMT (All Form Factors - Small Form Factor, Small Desktop, Small-Mini Tower)


Report Unresolved Customer Service Issues
here

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