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Dell OptiPlex GX280 small tower
Does anyone out there know why I cannot run the (My Dell option) on my OptiPlex GX280 or run the Dell Diagnostic's from the site on this desktop also. I reinstalled the (My Dell) option over 4 times now and it still will not work. I go to the support web-site and then run Dell Diagnostic for hours at a time and it does not get pass the installing option. I have Windows XP still as the operating system. I do not get any error messages so I have no idea what to do next. Thanks in advance from Don.
osprey4
4 Operator
4 Operator
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34.2K Posts
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July 26th, 2014 14:00
Hi Don,
I'm not entirely sure what utility this is. It's called "My Dell"?
If you need to run the diagnostics, download this one, which can be used to create a bootable diagnostics disc.
speedstep
8 Wizard
8 Wizard
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47K Posts
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July 26th, 2014 16:00
The website needs lots of drivers and a browser newer than IE8.
So with XP you must use Firefox.
Then install Dotnet 1 then dotnet 2 then dotnet 3 then dotnet 4
http://www.microsoft.com/en-us/download/details.aspx?id=17718
Then install Java