Dell Optiplex 380 - Fan Runs Constantly

Hi LINRAYMOND,

Thank you for writing to us.

Can you provide us with more information like:

* Does this happen occur on a specific application or while powering up or powering down the system?

* What is the current version of BIOS on this system?

Please try running the on-board diagnostics by following the instructions from the below link:

http://dell.to/1M2LIqy

For further help post back any error code/message along with the service tag of your system.

Kindest Regards ,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

Dear Akshatha M,

Thank you for your help.

It began Monday, after I had checked a mpg4 file on a flash drive.  I ejected the flash drive but it didn't give me the usual safe to remove icon.  The flash drive icon did disappear, so I pulled the flash drive out and the cooling fan started running.  It hasn't stopped since.  Even after shutting down the computer and rebooting several times.

Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>

Windows 7 Professional

Running the diagnostics the following error code came up:  OFOO:133C (or perhaps those are zeros: 0F00:133C). 

Thanks,

Lin

Hi LINRAYMOND,

Thank you for this information.

Please private message us the system service tag so that we can check the configuration.

Kindest Regards ,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell