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Dell Optiplex 7010: 3 Monitor Setup Help
Hello all,
We just received a shipment of Dell Optiplex 7010s with Core i7 3770s @ 3.10 GHz with 16 gigs of RAM and the Intel HD Graphics 4000 chipset.
I am trying to setup 3 monitors, as I had with the old Optiplex 755s and I am having an issue. All three monitors are detected in Windows and by the Intel configuration utility. However, when I enable the 3rd display, one of the 3 displays randomly turns off. As such, I cannot use the 3rd display.
I have 1 Dell E228WFP hooked up via Display Port to DVI, 1 Dell P170S hooked up via Display Port to DVI, and 1 Dell P170S hooked up via VGA.
Has anyone had any luck getting this working? I have updated to the latest Intel Graphics driver to no luck.
Appreciate any advice you all could give me.
Thanks,
-Mike
msantangelo
4 Posts
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July 26th, 2012 06:00
*bump* Anyone? :(
freakmarket
270 Posts
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July 28th, 2012 15:00
Intel HD 4000 motherboard graphics don't support 3 monitors as far as I know ... only 2
morblore
2.4K Posts
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July 28th, 2012 23:00
The HD 4000 can do 3 monitors so long as the motherboard supports it. Read this: http://www.tomshardware.com/reviews/ivy-bridge-benchmark-core-i7-3770k,3181-3.html
" 5. Display outputs constitute the last domain. You can do three digital outputs on a desktop platform (provided a motherboard vendor enables them), but two have to be DisplayPort connections—one at up to 2560x1600 and one at up to 1920x1200. The third screen can be HDMI (up to 1080p), DVI, VGA, or Display Port at up to 1920x1200. "
I hope this helps. If you find it is all setup like it should be but still doesn't work then just bump this post. I don't know much about your system but others do and will come help you out. I just didn't want you to runaway thinking the HD 4000 didn't support 3 monitors. Good luck :emotion-2:
freakmarket
270 Posts
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July 29th, 2012 10:00
lol ... my english failed there :)
freakmarket
270 Posts
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July 29th, 2012 10:00
ok ... thanks ... enlightening article ... it does state to get 3 monitors running on the HD 4000 but the motherboard has to have support enabled AND (big "and") have 2 display ports on the the m/b.
msantangelo
4 Posts
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July 30th, 2012 06:00
I am using the DisplayPort to DVI adapters provided by Dell... Do they need to be DisplayPort to DisplayPort? The motherboard has two DisplayPort connections which I am using, along with the VGA port.
qman_au
5 Posts
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August 13th, 2012 19:00
Hi, To use 3 monitors on the Optiplex 7010 you need the following monitors and adapters:
1. 2 DP monitors, 1 vga monitor
2. 1 DP monitor, 1 vga monitor, 1 Active DP->DVI Adapter
3. 2 Active DP-DVI Adapters, 1 vga monitor.
Basically you will need Active DP->DVI adapters if you want to use 3 monitors that do not have DP ports.
Link to item on dell site: http://dell.to/Pfh4wQ
msantangelo
4 Posts
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August 14th, 2012 06:00
Hello qman_au, I am currently using two of the Dell-provided DP-to-DVI adapters. They are Dell Part Number 023NVR. They are from Amphenol. I don't know if they're active or what? Either way it seems kind of silly to ship adapters which will not work to accomodate the 3-monitor solution.
qman_au
5 Posts
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August 14th, 2012 17:00
Hi msantangelo, The 023NVR are passive DP->DVI adapters and were around before the 7010 was released. Seriously, Dell have no idea! I bought some Sapphire eyefinity DP->DVI adapters to prove to my Dell rep that 3 monitors work on the 7010! Then I had to show my Dell sales rep which active adapters I wanted from their catalogue! Hope this helps getting 3 monitors working for you. cheers
yellowsub456
3 Posts
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August 15th, 2012 07:00
qman_au,
Do you know what the model # of the adapters you bought? we're looking to use them but hte supplied DP has the same issue. Would any active display port cable work? I saw some Sapphire active dp cables but made no mention of eyefinity.
qman_au
5 Posts
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August 15th, 2012 17:00
Hi yellowsub456,
Any Active DP->DVI adapter should work. The ones I got are the Active DP->Single Link DVI-D Adapters, link here: http://bit.ly/NqwyA7
As i posted earlier, dell also sells one, but it is a 3rd party product. You can also do a search for "active displayport to dvi adapter" on amazon. they are around US$25+
TahirDell
1 Message
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September 18th, 2012 13:00
Hi Qman, I have the right connectors (I think), meaning Intel Graphics Control Panel lets me choose/use any two individually but not all three simultaneously. Meaning I can use the monitor and Digital Display 1 OR Monitor and Digital Display 2 OR DD1 and DD2 in any combination I like, but not Monitor + Digital Display 1 + Digital Display 2
Any ideas what is causing the issue???????? Thanks for your help!
mew1033
1 Message
0
October 9th, 2012 17:00
Does anyone know if you can hook up 3 monitors while using the AMD Radeon HD 7470? I'd love to be able to use a third VGA monitor in my setup.
Thanks!
RIBear
1 Message
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December 6th, 2012 10:00
It seems DVI needs to have active adapters as the OP said.
My workaround was to use the Display Port to VGA adapters.
All 3 monitors work now.
Cheers!
bocaj21
2 Posts
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February 4th, 2013 07:00
Thank that worked for me :)