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Dell Optiplex 755 a few problems HDA bus driver not found

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So I have a dell Optiplex and I'm trying to mainly get the audio driver installed but none of them seem to work..

It keeps telling me that the HDA Bus Driver is not found and required.. I want to say I've tried everything but I haven't because it's not working still

Here are some problem devices I found if it helps

Not Available    ACPI\PNP0103\2&DABA3FF&0    The drivers for this device are not installed.
PCI Device    PCI\VEN_8086&DEV_293E&SUBSYS_02111028&REV_02\3&172E68DD&0&D8    The drivers for this device are not installed.
PCI Serial Port    PCI\VEN_8086&DEV_29B7&SUBSYS_02111028&REV_02\3&172E68DD&0&1B    The drivers for this device are not installed.
PCI Simple Communications Controller    PCI\VEN_8086&DEV_29B4&SUBSYS_02111028&REV_02\3&172E68DD&0&18    The drivers for this device are not installed.
SM Bus Controller    PCI\VEN_8086&DEV_2930&SUBSYS_02111028&REV_02\3&172E68DD&0&FB    The drivers for this device are not installed.
Universal Serial Bus (USB) Controller    PCI\VEN_8086&DEV_293C&SUBSYS_02111028&REV_02\3&172E68DD&0&D7    The drivers for this device are not installed.
Universal Serial Bus (USB) Controller    PCI\VEN_8086&DEV_293A&SUBSYS_02111028&REV_02\3&172E68DD&0&EF    The drivers for this device are not installed.
Video Controller    PCI\VEN_8086&DEV_29B3&SUBSYS_02111028&REV_02\3&172E68DD&0&11    The drivers for this device are not installed.
Video Controller (VGA Compatible)    PCI\VEN_8086&DEV_29B2&SUBSYS_02111028&REV_02\3&172E68DD&0&10    The drivers for this device are not installed.


1 Solution

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8 Xenon

RE: Dell Optiplex 755 a few problems HDA bus driver not found

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Most of the basic Drivers are not installed including but not limited to:


Chipset

ftp.us.dell.com/.../R174616.exe

HECI

ftp.us.dell.com/.../Intel_AMT-HECI_A02_R255437.exe

SOL

ftp.us.dell.com/.../Intel_AMT-SOL--LMS_A02_R255438.exe

Hard Drive Installation (via WinZip) with Setup.exe File for Intel_AMT-HECI_A02_R255437.exe

Download

1.Click Download Now, to download the file.

2.When the File Download window appears, click Save (Windows XP

users will click Save) this program to disk and click OK.  The Save In:

window appears.

3.From the Save In: field, click the down arrow then click to

select Desktop and click Save.  The file will download to your desktop.

4.If the Download Complete window appears, click Close.  The file

icon appears on your desktop.

Install

1.Double-click the new icon on the desktop labeled Intel_AMT-HECI_A02_R255437.exe.

2.The Self-Extracting window appears and prompts you to extract or

unzip to C:\DELL\DRIVERS\R255437. Write down this path so the executable (I.e.

Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor

window is still open, close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\R255437 in the Open textbox and then click OK.

8.Follow the on-screen installation instructions.          


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

View solution in original post

4 Replies
Highlighted
8 Xenon

RE: Dell Optiplex 755 a few problems HDA bus driver not found

Jump to solution

Most of the basic Drivers are not installed including but not limited to:


Chipset

ftp.us.dell.com/.../R174616.exe

HECI

ftp.us.dell.com/.../Intel_AMT-HECI_A02_R255437.exe

SOL

ftp.us.dell.com/.../Intel_AMT-SOL--LMS_A02_R255438.exe

Hard Drive Installation (via WinZip) with Setup.exe File for Intel_AMT-HECI_A02_R255437.exe

Download

1.Click Download Now, to download the file.

2.When the File Download window appears, click Save (Windows XP

users will click Save) this program to disk and click OK.  The Save In:

window appears.

3.From the Save In: field, click the down arrow then click to

select Desktop and click Save.  The file will download to your desktop.

4.If the Download Complete window appears, click Close.  The file

icon appears on your desktop.

Install

1.Double-click the new icon on the desktop labeled Intel_AMT-HECI_A02_R255437.exe.

2.The Self-Extracting window appears and prompts you to extract or

unzip to C:\DELL\DRIVERS\R255437. Write down this path so the executable (I.e.

Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor

window is still open, close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\R255437 in the Open textbox and then click OK.

8.Follow the on-screen installation instructions.          


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

View solution in original post

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RE: Dell Optiplex 755 a few problems HDA bus driver not found

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how can we fix the "PCI\VEN_8086&DEV_29B4&SUBSYS_02111028&REV_02." problem
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8 Xenon

RE: Dell Optiplex 755 a few problems HDA bus driver not found

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"PCI\VEN_8086&DEV_29B4" is INTEL Q35 express CHIPSET.

Chipset

ftp.us.dell.com/.../R174616.exe

HECI

ftp.us.dell.com/.../Intel_AMT-HECI_A02_R255437.exe

SOL

ftp.us.dell.com/.../Intel_AMT-SOL--LMS_A02_R255438.exe


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
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RE: Dell Optiplex 755 a few problems HDA bus driver not found

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the above post from SpeedStep solved the issue.

 

Thanks Speedstep

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