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bcinelli
1 Copper

Dell Optiplex 760 - Occasional Crash when USB is inserted to Front USB

When plugging in a USB drive to my front USB port on the Dell Optiplex 760 occasionally the machine will crash and restart.

I'm running Windows 7 Enterprise, all drivers are up to date.  This is a really weird issue that I have been coming into contact with lately more then ever.  Before we do a conversion from xp to win7 I want to iron this issue out.

Has anyone ever experienced this problem?

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2 Replies
7- Gold

Re: Dell Optiplex 760 - Occasional Crash when USB is inserted to Front USB

Hi bcinelli,

I always suspect an autoplay problem when I see this. The way to diagnose it is to disable autoplay completely and see if that solves the problem. Just hit the Windows key, type autoplay, and you'll find the place to configure this.

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bcinelli
1 Copper

Re: Dell Optiplex 760 - Occasional Crash when USB is inserted to Front USB

I will try it out today, monitor it .. and we'll see if that works.  I don't know why I didn't think to even suspect that in the first place.

Thanks again for the help!

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