The USB ports on my dell studio xps 8000 keep dying. the light on the mouse stops working, unplug it and plugging it back in usually fixes it. there's also the sound its makes when you unplug from usb then plug in. sometimes I only get the sound which freezes the cursor then it working again. other time mouse is completely dead (no light) passes dell full tests says nothing wrong
Thanks for writing to us.
When did the issue start? Please update the BIOS and chipset drivers from
support.euro.dell.com----enter the tag#---submit---select drivers and downloads---chose the operating system--and install as suggested.
Restart the machine and observe how it goes.
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message