The Dell in question is a desktop, is a few years old and is running XP.
When I turn the Dell on, it says it was not turned off properly, and
then gives me a list of choices to turn it on with (safe mode, safe mode
w/networking, safe mode w/command prompt, last configs., and normal). I
have tried all of these.
What happens is that after I pick an option, the computer will go
through its Windows loading screen and then it will flash bright blue
with a bunch of words. I can't read the words b/c the blue screen of
death only lasts for a second. Then it goes to its Dell logo/loading
screen and then right back to the orig. screen that gives me the choice
to start in safe modes, or normal, or last config.