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crf50racer
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Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

I have seen other posts on the forum that state a Radeon 7950 video card is compatible with a XPS 8300. I purchased this card for this reason, yet I am having no luck installing it into my system. Here is what I have:

Dell Mobo 0Y2MRG w/ Core i7-2600

Cooler Master 650W PSU

16GB Corsair Vengance DDR3 RAM

Windows 7 SP1

Gigabyte GV-R795WF3-3GD video card (trying to add)

I am replacing an HD6770 that was installed with the system OEM. So I know the PCIe x16 port as well as the power connectors are functioning properly.

I have removed all of the video drivers through "Device Manager" before trying to install the new video card. When restarting the computer, it never makes it past POST, I am assuming. After powering on, my screens are blank, whether I try connecting into the new video card, or plugging into the onboard graphics via HDMI. After the first time it did not work, I tried cleaning the PCIe x16 port, but it did not help. I also attempted to pre install the drivers from the disc, but still no help. Because the computer does not even get to booting Windows, I am assuming this may be a Dell BIOS issue. I also ran the "Dell System Detect" to make sure all of my drivers are up to date. Since others have had no issues whatsoever installing this card, can anyone tell what I may be doing incorrectly?

I have also contacted Gigabyte about this issue. If they have an answer, I will post it here for anyone else's reference.

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9 Replies

Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Hi crf50racer,

Request you to try following the below steps:

(1) Turn on the computer

(2) At the Dell logo, keep tapping F2 key.

(3) BIOS screen appears, move to exit tab.

(4) Select load defaults and choose yes.

If you have any other questions do reply to the same thread.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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crf50racer
1 Nickel

Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

I assume you mean before installing the new card? As soon as the new card is installed, I am not able to even access BIOS.

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crf50racer
1 Nickel

Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Ok, I have attempted to load defaults with monitor connected to onboard graphics successfully.But when I install video card with monitor plugged into card, I still get a blank screen. More accurately, "No Signal" on both monitors I try. Starting to think this may be a card issue. I will wait to hear back from Gigabyte.

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Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Hi crf50racer,

Thanks for the update. It seems like an issue with the graphics card. However, do let me know once you hear from Gigabyte.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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crf50racer
1 Nickel

Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Thank you, Kiran. Just to update, I am having no luck with Gigabyte. I am returning to the retailer today to verify the card is okay. I am not sure if you are aware, but I have seen mentioned elsewhere that the UEFI BIOS on some video cards is not compatible with Dell's motherboards. Do you know if this could be the case in my situation?

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crf50racer
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Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

So I have tried to replace with new video card. Seems as if the Gigabyte UEFI BIOS is not compatible with the Dell mobo as I have seen posted elsewhere. Still no answer from Gigabyte.

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Re: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Hi crf50racer,

Apologies for the delay. You may try checking if the video card gets detected in BIOS (F2 startup) and also you may want to change the BIOS to Legacy mode and check if it helps.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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ThomBindels
1 Copper

RE: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Hi Kiran, 

Did you fix your radeon hd 7950 issue?

We are facing exactly the same. No signal.

Steps which we have checked sofar:

Upgraded the Bios

Deinstalled drivers and booted hereafter still the problem was NOT solved, unfortunately.

How did you solve your issue.

Your reply will be appreciated!

Kind regards Thom

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RE: Dell XPS 8300 and Gigabyte Radeon 7950 3GB GDDR5

Hi Thom,

Dell has not tested the system with Radeon HD 7950 graphics card with XPS 8300. It seems that the minimum power requirement for the system to run the card is not matching with the power supply shipped with the system.

The system is shipped with a 460 Watt power supply and the minimum power requirement of system to run the card is 500 Watt. For more information, you may refer to the link: http://dell.to/1bANL1s.

Hope this helps. Feel free to reply for any further assistance.

Thanks & Regards
Amogh G
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USAIndia. For helpful Dell Support Videos, you may click Here

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