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ELRoop
1 Copper

Dell XPS 8900 - Delivery Date Changed Twice (and still not here)

I have been a Dell customer for many, many years and have never had a problem with order deliveries until now.  I ordered a Dell XPS 8900 special edition on 7/16 and have had three different estimated delivery dates posted on the websites (all wrong), the latest of which was today.  I have been in contact with customer service and told of a parts shortage (after placing the order of course).  This is highly unlike any experience I have ever had with Dell.  Is anyone else experiencing delivery delays and inaccurate delivery estimates, or am I just "lucky"?

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2 Replies
9 Rhodium

RE: Dell XPS 8900 - Delivery Date Changed Twice (and still not here)

This is a fairly new model and delays do happen -- and systems are not built by Dell, but by contractors outside the US -- the supply chain is long and yes -- delays are almost inevitable.

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ldurepos
1 Nickel

RE: Dell XPS 8900 - Delivery Date Changed Twice (and still not here)

just had the same issue with XPS13... ordered on July 1st and only got it last week...

it took 27 days for a 2 weeks delivery

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