I have been a Dell customer for many, many years and have never had a problem with order deliveries until now. I ordered a Dell XPS 8900 special edition on 7/16 and have had three different estimated delivery dates posted on the websites (all wrong), the latest of which was today. I have been in contact with customer service and told of a parts shortage (after placing the order of course). This is highly unlike any experience I have ever had with Dell. Is anyone else experiencing delivery delays and inaccurate delivery estimates, or am I just "lucky"?
This is a fairly new model and delays do happen -- and systems are not built by Dell, but by contractors outside the US -- the supply chain is long and yes -- delays are almost inevitable.
just had the same issue with XPS13... ordered on July 1st and only got it last week...
it took 27 days for a 2 weeks delivery