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Dell XPS XPSo27T-3575BLK Touch Screen Not Working
SO 3 weeks in and the touch screen out. The input select touch buttons still work. I have read as many previous solutions as I can, but they seem to maybe be dated a little and not work. Is there any updated fix for this issue? I'm sure it is a driver issue, but running through the Dell utility yields nothing. Thanks!
DELL-Chris M
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January 26th, 2015 08:00
First, I am unsure as to your specific model? Look at the rear of the chassis by the ports. Does it state XPS One 2720?
bemerritt
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January 26th, 2015 09:00
Unfortunately I am not at home next to the computer. I was hoping to initiate the communication with you guys and get some ideas to try when I get home from work.
I do know that it has the 3.1 GHz Intel Core i7-4770s Processor, 8GB DDR3, 2TB HDD, and 32GB SSD if that helps. If not, i'll look when I get home. Thanks!
bemerritt
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January 26th, 2015 17:00
It does not have the "one 2720" after the XPS logo.
DELL-Chris M
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January 27th, 2015 03:00
What is the service tag number somewhere on a label on the chassis?
bemerritt
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January 27th, 2015 08:00
Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>
DELL-Chris M
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January 27th, 2015 14:00
Sorry. I did not catch it in time. Click my username and send it to me via private message.