Highlighted

Dell inspiron 620s not working

I am posting some pictures of my system which is Dell Inspiron 620s.

In that the Service Tag number and Express Service Code are also there.

It is not turning on. I think there are some hardware issues.

Kindly check them and help me.

Link to pictures: 

1) drive.google.com/.../view
2) drive.google.com/.../view
3) drive.google.com/.../view
4)  <Service tag removed>

5) drive.google.com/.../view
6) drive.google.com/.../view
7) drive.google.com/.../view
😎 https://drive.google.com/file/d/0BySYNqrSPMkNMkYxRjBPaTFzVDQ/view?usp=sharing

0 Kudos
16 Replies
Highlighted
10 Diamond

RE: Dell inspiron 620s not working

Prime suspect would be the CPU socket and components -- looks like it's badly damaged.

0 Kudos
Highlighted
8 Xenon

RE: Dell inspiron 620s not working

This system will NEVER EVER Turn on again.

Socket is irreversibly damaged.  No Idea how this happened but its not recoverable.



Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

Highlighted

RE: Dell inspiron 620s not working

So what should I do now?

0 Kudos
Highlighted
10 Diamond

RE: Dell inspiron 620s not working

At least the mainboard needs to be replaced.  It looks like the CPU was jammed into the socket incorrectly, so also check the bottom of the CPU - if it's similarly damaged, it will need to be replaced as well.

The CPU fits only one way into the socket -- there are arrows and notches indicating correct placement.  It is very easy to damage both the CPU and the socket if it's not inserted correctly before the latch is secured.

0 Kudos
Highlighted
9 Rhodium

RE: Dell inspiron 620s not working

So what should I do now?

audichinmay2001

The procedures for replacing/installing, the Inspiron 620s, processor are on page 18 here:

http://downloads.dell.com/manuals/common/inspiron-620s_service%20manual_en-us.pdf

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

0 Kudos
Highlighted

RE: Dell inspiron 620s not working

The SMSC chip is also damaged.

The ram sticks are also damaged.

One wire of the 24pin connector is also broken.

0 Kudos
Highlighted
10 Diamond

RE: Dell inspiron 620s not working

Sounds like you're probably better off buying a new system - by the time you buy a board, CPU, RAM and a power supply, you're going to be upward of 50% of the cost of a new system anyway.

0 Kudos
Highlighted

RE: Dell inspiron 620s not working

Then should i build a custom PC

0 Kudos
Highlighted
10 Diamond

RE: Dell inspiron 620s not working

Only you can answer that.  At the price point your current system sells for, you can't begin to build an equivalent system for the same money Dell (or Lenovo, or ASUS, etc.) sell for.

Once you go over the $500-600 threshold, you can build for less than it costs to buy a complete system - making fewer compromises along the way.  

0 Kudos