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Dell xps 7100 Windows 8 Wireless keyboard and mouse issue
As the topic suggests,I can't use my kb and mouse during the login screen.I'm dual booting win 8 with win 7.
The Dell KB and Mouse (both wireless) work perfectly in Win 7/Bios screens.At the os selection Menu the keyboard or the mouse doesn't seem to respond for like 4-5 minutes.
I've tried uninstalling the drivers for both and reinstalled but it doesn't fix anything.The Windows upgrade assistant asked me to uninstall USB 3.0 drivers but I didn't since I thought that it would cause some problem with win 7
If I pull out the wireless receiver before booting my pc sometimes,it DOES work but very rarely.
A quick and FAST reply would be much appreciated since I need to get back to Win 7 asap.
And I've tried reinstalling Win 8 twice.Nothing has changed
rdunnill
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January 5th, 2013 10:00
One thought is that I would have clean-installed and not used the upgrade assistant.
I used Windows 8 with an Optiplex 960 (clean-install) and there were no issues. Then again, that was an Intel machine.
rdunnill
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January 5th, 2013 10:00
You might try upgrading the drivers straight from the chipset vendor's site, if that's possible.
I'm thinking it may be an as of yet unfixed issue with the drivers.
yogij93
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January 5th, 2013 10:00
I'm sorry for not making my post clearer.I didn't use the Windows upgrade assistant.I installed it from a Bootable DVD.