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freddiept
1 Copper

Dimension 5100 help needed...Windows not starting

Hi, I was wondering if you could help me with a problem that has struck my computer in the last day or two.

I've never had any problems with my four year old Dell Dimension 5100 *** Windows XP before but yesterday when I turned on my computer after the Dell "splash page" came up, this message appeared:

EXCEPTION TRAP 00000006 loading PBR for descriptor 2 done tr-0028 cr0=80000013 cr2= 00000000 cr3= 00039000 gdt limit= 03ff base=0003f000 idtlimit= 078 base 0003F400 cs:eip= 0008 004204b2 ss:esp= 0010 000609f4 errcode= 0000 flags= 00010046 WOcy Zr Int Dis Down Trap Dis eax= 0000006D ebx= 0000006D ecx: 00433E52 edx= 000FFB00 ds=0010 es=0010 edi= 0046A910 esi= 0046A960 ebp= 0060C5C cr0= 80000013 fs= 0030 gs=0000

 

 

  I can't get past this message, though I can go into the Setup Menu etc. Sometimes when I turn it on, the screen doesn't even respond at all- which is the situation now.  The indicator lights are: a flashing 1, and a steady 3 & 4.

 

Unfortunately I'm no computer expert-  very much an amateur, so if you could keep the instructions simple that would be fantastic. I also do not have the Windows XP disc or anything like that, from what I can remembered it was already installed when I got it. I'm based in the UK, for what its worth.

Thanks very much in advance.

Fred

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freddiept
1 Copper

Re: Dimension 5100 help needed...Windows not starting

Bumped to the top of the forums.  Please help - I've got important files that I need to rescue! 

Thanks, Fred.

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