we have been having various problems with our Dell. It all started when I had to turn off the power button without closing properly. After that we got 'stop' messages 0000000024 telling us to run a disc check. Trouble was I couldn't get any command prompt and when I tried to open in secret or anything it went back to the same bluse screen with stop message 000000000024 (and 3 other long 000 numbers in brackets). We were told this was most likely a busted hard drive so I went out and bought a 560gb new one. When loaded it was the same state and I started fiddling with the setup utility, and tried to set factory default with no result.
Now, there is a message "previous attempts at booting this system have failed at checkpoint [wake], contact Dell Support.
Before that it was" No boot device available- Strike F1 to retry boot, F2 for setup utility. " When pressing F1 it says the same over and over.
So it looks like it wasn't the hard drive? What was it then that cause the 'stop 000000000024 message" on a blue screen, any ideas?
I went to setup utility and put everything as factory default. Is that right?
This is what I was looking for, thanks. Trouble is, I now have the problem of
"no boot device available" message.
I cannot get away from this message. Any ideas? Matt
GGGY indicates 'Another failure has occurred'.
See here<ADMIN NOTE: Broken link has been removed from this post by Dell>.
You could try reseating power and data cables to the all the drives.
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
And try clearing NVRAM by powering off and disconnecting PC from the wall. Press/hold power button for ~15 sec then open the case and remove the battery from the motherboard. Pressh/hold power button again for ~30 sec. Reinstall the battery (right-side up!) and see if it boots now.
Forum Member since 2004
I'm not a Dell employee
Excuse my ignorance but whereabouts is the battery situated? I can't see anything that looks like a battery (looking for a disc one right?) There's something with smsc on it and sst but they don't look like batteries. Sorry.
Thanks Shesagordie and RoHe, I found the battery, tada! Turned on and off etc. I now have all four lights green, but, as I have a brand new hard drive, have just a blank screen with a small prompt top left. I have put in the Windows XP disc to reload but first it said that my hard drive cannot be found (I checked the connections) and now I cannot get to reload Windows at all. I thought about using floppies but for some reason cannot format the ones I have. I tried pressing all the f's to reload windows but nothing works. Any ideas? Thanks, Matt
Oh and when I press f4 and get the copyright 'all rights reserved ' screen, it tells me there is a keyboard failure'. Joy.
Just an update= I changed the CMOS settings and can now reload windows, but I'm still getting the 'not find any hard disc drives installed in your computer' message. I can't see where I set it up wrong though. I just copied the way it was set up before.