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Dimension 8400
I have a Dimension 8400 that has working well. We had a power outage last night and it will not turn on now...totally dead.
I have confirmed that the power cord has pwer where it enters the computer. Question: is there anything I can do that might fix this
without taking it in for service I am guessing that the power supply may have been damaged with the power loss but wonder if
there is something I can do to check or fix.......since it is 8 years old I may replace rather than repair. Thoughts????
shesagordie
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March 6th, 2013 13:00
Ringo
Check the reading of the power button LED, is it solid green, blinking green, solid amber, blinking amber, or off?
Does the power supply fan work?
Check the sequence of the diagnostic lights on the back panel of the case.
The 8400 Diagnostic Guide and Troubleshooter is HERE.
Are there any error messages, or 'Beeps'?
Bev.
Dell-Rajesh R
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March 6th, 2013 13:00
Hi Ringo,
Follow below steps to isolate/resolve the issue:
Disconnect the power cable or AC Adapter from the rear side of the desktop. Press and hold down the power button for 30 seconds, and then release the button.Plug in the power cable or AC Adapter firmly, and power on the computer.
If the issue persists, try a different wall outlet, and then try to power on the system.
Reseat the power cord which is connected to “Power Supply” of the system tower, and then try to power the Desktop system.
SWAP the power cord of the Monitor with the system power cord, and then try to power on the Desktop system.
Disconnect any external peripherals connected . If additional hardware has been recently added to the computer it is recommended that you temporarily disconnect that device or devices from the computer to verify they are not preventing your computer from turning on.
Awaiting your response!
ringo
32 Posts
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March 6th, 2013 14:00
Rajesh, I tried what you suggested but still no lights, no fan....seems dead
ringo
32 Posts
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March 6th, 2013 14:00
Bev, no fan, no lights....pressing the power button does nothing....but the power cord does have full voltage
where it plugs into the computer
shesagordie
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March 6th, 2013 15:00
If a PSU has the on/off switch, the back panel will have to be modified for it [cut a hole].
Bev.