Somehow the hardware was uninstalled. Trying to re-install the driver I am informed it is installed and working, however when I check the red X'd it says Volume 0, right click -> Headset Earphone 6. Logitech USB Headset working AND Digital Output Device (SPDIF) High Definition Audio Device Working. When I select "Open Volume Mixer" it shows no "audio device installed". what am I doing wrong?
Hi Ed Maste, Please run diagnostics using this link: http://dell.to/1bOPeAk and let us know the status. Please check in device manager if you have diabled audio device. Please install audio device using this link: http://dell.to/1H47qbF and enter the service tag and click on submit. Click on Drivers and downloads. Select OS. Install audio driver under audio section.
DELL-Pradeep L Social Media and Community Professional Order Status: http://del.ly/61822hij Download Drivers: http://del.ly/61832hid