swardet
1 Copper

Drive 2 not found Serial ATA

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The message (below) happens after POST, thus requiring user intervention. When F1 is pressed, the system boots fine with no errors once in the OS. This issue presents a problem, due to system updates when the system reboots, a user has to be there in order for the system to be accessible.

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MediaSheild ROM BIOS 9.83

Copyright (C) 2007 NVIDIA Corp.

Detecting arrays...

0    Healthy     NVIDIA     STRIPE     931.52G

Press Ctrl-N to enter RAID setup utility...

Drive 2 not found: Serial ATA, SATA-2

Strike the F1 key to continue, F2 to run the setup utility

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swardet
1 Copper

RE: Drive 2 not found Serial ATA

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I disabled the drive yesterday once I opened the box and figured out SATA 2 was the DVD drive.

I will use your link and find out about replacing the drive.


Thanks.

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4 Replies
RoHe
6 Indium

RE: Drive 2 not found Serial ATA

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Always include PC model in your posts.

Do you actually have 2 hard drives? Are they in a RAID array? Raid 0 or RAID 1?

If you look in BIOS setup, is the SATA 2 port enabled?

Check the cables and test the drive.

Ron

   Forum Member since 2004
   I am not a Dell employee

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swardet
1 Copper

RE: Drive 2 not found Serial ATA

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It is an XPS720.


The SATA 2 drive is a CD/DVD drive.

The cables are securely attached, have been removed then replaced. Message continues to appear. Seems as though the drive died - I have never seen a DVD drive die so I'm at a loss for what is going on.

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RoHe
6 Indium

RE: Drive 2 not found Serial ATA

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Reboot and tap F2 a few times to open BIOS setup. Find the settings for SATA Drives 0-5. Disable SATA 2, and be sure to  save the change when you exit setup.

If it boots correctly now, that suggests the optical drive failed. You can find optical drives that don't cost very much and it should be easy to swap out the old drive. You can find instructions to replace the drive in the manual.

Ron

   Forum Member since 2004
   I am not a Dell employee

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swardet
1 Copper

RE: Drive 2 not found Serial ATA

Jump to solution

I disabled the drive yesterday once I opened the box and figured out SATA 2 was the DVD drive.

I will use your link and find out about replacing the drive.


Thanks.

0 Kudos