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External Hard Drive possbile failure
On one of my desktops which is a Studio XPS 8100, I have an external hard drive My Book attached to do backups. I have been experiencing some slowdowns, Outlook slow to open and the computer slow to boot up, etc. I have isolated the problem to My Book backup drive. When trying to open this drive I receive the following messages:
-I:\is not accesible The parameter is incorrect.
-The backup location cannot be accessed. Review your backup settings and check your backup location.
-Your backup did not completely successfully.
I have tried My Book on another computer and I get the same error messages. Is my drive dead? When I disconnect the My Book drive my Studio XPS works normally.
BeyondBeige
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November 24th, 2011 01:00
Try "Parted Magic" it's a collection of tools, and the "Disk Health" (Smart info, and tests) works quite happily on USB connected drives.
osprey4
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November 24th, 2011 04:00
Hi aps@sun,
When you plug in the external drive, do you see it show up in Explorer? Can you access the drive's contents there? How about on the other computer?
Annie70
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November 24th, 2011 05:00
osprey4, The drive does not show in Explorer. I have tried the drive on two computers and it does not show. It has a USB connection. I even tried it on another USB port with no luck. Do you have a recommmendation for a new external hardrive that I could use for a backup? It looks like I may have lost everything on MY Book external drive. Sniff. I have several years of photos stored there. Sniff!
osprey4
34.2K Posts
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November 24th, 2011 06:00
Wow, that's a shame. As a last-gasp effort, you could try removing the drive from the enclosure and installing it internally.
I think all these external drives are about the same, except for the so-called portable drives, which are USB powered and relatively slow. We have a couple Seagate external drives that have performed quite well. Actually, the only external drive failure we've experienced was a generic drive that was dropped, taking my son's extensive music collection with it. He's since learned that important files should always be kept on at least two different drives, in addition to recordable optical media.
speedstep
8 Wizard
8 Wizard
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47K Posts
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November 25th, 2011 06:00
Drive Savers may be able to recover the data but its not cheap.
www.drivesaversdatarecovery.com
Annie70
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November 25th, 2011 08:00
Speedstep, Thanks for the tip. However, I am not going to pay money to recover the files on the drive simply because I live on a retirement budget and need my money elsewhere. I do appreciate you taking the time to respond. Maybe I will just put the drive in the freezer for awhile to see if this might help this drive to recover.