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jim given
1 Copper

Front Audio Jacks not working

I recently purchased a Dell XPS 8700.  I cannot get the front audio jacks to work at all.  Any suggestions?

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RE: Front Audio Jacks not working

Hi Jim,

Thank you for writing to the Dell Community Forum.

Please open the Dell Audio by Realtek, under the main tab ensure there is no check mark on mute for the microphone, under advanced tab select restore defaults and restore. Check the jack information, if the microphone jack is highlighted when you connect. Also request you to please check if the microphone works on another device. If it still does not work please reinstall the Realtek audio drivers using this link http://dell.to/174NXtb (Select the OS and the version).

Please reply if you have any further questions.

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