I recently reformatted my hard drive and reinstalled Windows Vista. I have been using it just fine for over a week. I have even used the CD Rom several times since then. One day while checking my device manager I noticed that the DVD Rom had an error on it. It was error 39, it had found the driver but couldn't install it. I tried to update it and it said it had the most updated driver. Now it doesn't show up in My Computer and I can't use it. I can't even use the device driver disk that came with my computer. I checked under Dell's driver and supports both under my service tag, under the model # and just in general and I cannot find a driver for this. Can anyone help?
Hello ebaum78 and welcome to the Dell forums
A fix for this will involve delving into the registry. Read the info in THIS LINK. IF you feel confident in working in the registry you can scroll down to the advance section and follow the steps.
It worked!! Thank you.
Just one more question.... Should I go back into Device Manager to make sure it's not showing an error or should I just leave well enough alone?
Great emoticon.Yes.title You are welcome
Don't see any reason if you want to. It should be listed as ok.