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December 24th, 2009 10:00

Hard Drive

I have a XPS 400 and when I powerup my PC I get an error message on my Maxtor hard drive that says "Error Occured". What should I do. Are my hard drives going bad?

1 Rookie

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87.5K Posts

December 24th, 2009 10:00

Press F12 at powerup, boot to the Dell diagnostics and run an extended (NOT just the quick) drive test.

 

2 Posts

December 24th, 2009 12:00

Test Result:

Drive 2, Maxtor 72L50S0-Fail. Return Code 7

Now What?

 

Thanks for helping

 

10 Elder

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46K Posts

December 24th, 2009 12:00

312south  

It mean's that hard drive is failing/failed and you need to replace it ASAP.

Backup any files and folders you wish to save, to other media

If you you have a Dell warranty, contact Dell for a replacement, no warranty, you need to buy a SATA, 3.5", 7200rpm internal hard drive.

Bev.

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