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cbeigle54
6 Indium

I can't boot my Dell Optiplex GX520..

Hi...

First of all, I DO have the restore disk, but the computer won't recognize it. I know there's more going on here.

Secondly, is there a free utility online that will help me erase the hard drive, so that I might re-install? Like I said

before, it won't boot. Can't get to anything other than the bios type settings, and I'm lost there. So is there a

solution for me? A small wiping utility that I can try? Thanks πŸ™‚ Carl:emotion-36:

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19 Replies

Re: I can't boot my Dell Optiplex GX520..

Hi Carl,

Welcome to the Community.

Please unplug all the external peripherals and perform the steps on the link mentioned below:

http://dell.to/j6ImBB

Thanks & Regards
Manshu S
#iworkfordell

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8 Krypton

Re: I can't boot my Dell Optiplex GX520..

Before you try reinstalling the OS, it might be helpful to do a little  troubleshooting to determine if this is a hardware or software problem. Reinstalling Windows means you'll lose all your data on the hard drive, unless it's backed up on external media first. And you may not even be able to reinstall if this is a hardware issue.

  1. What form factor is this system: Desktop, Minitower or Small Form?
  2. What version of Windows?
  3. What color is power button when it won't boot? Green or Yellow? Steady or Blinking?
  4. Any beeps from the tower when it won't boot?
  5. What color are the 4 diagnostic LEDs when it won't boot? The LEDs may be on front or rear, depending on the form factor
  6. Do you see anything on the monitor?  Error messages? Blinking cursor?
  7. Did you recently install any new software or hardware?
  8. If you reboot and press F8, does a menu open? Select "Last Known Good" on the menu. It might be under Advanced Options, if this is Vista or Win 7.

 

Ron

   Forum Member since 2004
   I am not a Dell employee

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cbeigle54
6 Indium

An executable Utility that will clear a hard drive for a re-install...

Hi Guys..

I have a Dell Optiplex GX520 that won't respond to the restore disk. Now........is there a simple free utility

disk that I can just 1. put into the drive 2. Let it run on it's own....? It's shouldn't be that hard, honestly emoticon.Smile.title

So if you are aware of such a program, please write me. Thanks Carl:emotion-11:

PS....happy to d/l and install, thanks again

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8 Krypton

Re: An executable Utility that will clear a hard drive for a re-install...

You can upgrade to Windows 8 for $40 if you're on XP or Vista. If you're on 7, I suggest downloading the install disc ISO from Digital River, deleting all the partitions, and clean-installing.

There isn't a need to wipe the disc unless you're parting with the machine.

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8 Krypton

Re: An executable Utility that will clear a hard drive for a re-install...

Did you do any of the things I suggested above, before you got hostile in your duplicate thread (now deleted)?

Ron

   Forum Member since 2004
   I am not a Dell employee

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8 Krypton

Re: I can't boot my Dell Optiplex GX520..

Which Windows version is involved? Are any error messages reported?

If you're not running Windows 7 or 8, it's a good time to upgrade (8 is available for $40 through the end of the month).

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literocola
1 Copper

Re: I can't boot my Dell Optiplex GX520..

Hey guys, but I am having the same problems as the original poster. I just recently bought a Optiplex520 off Overstock no more than 2 months ago. It is a refurbished machine with Windows 7, Phoenix ROM BIOS Plus Ver. 1.10 A01, Intel 3.2ghz, 2 gig ram,  nothing in the PCI slots. Win 7 preloaded onto the machine.

When I 1st fired up the machine I tried to partition the drives, so I could have main files on one, and other stuff on another, but either I did something wrong, or the CPU eff'd, and I was never able to see both of my partitioned drives, only one drive missing the amount of space I allotted for the other partition. With school and life, I managed to forget about this issue, and forgot. Also I dont have the skills to really mess with HDD's. Which is why I am here.

Everything was working great until this morning; when I was not using my CPU, but it was at the desktop and just rebooted itself.

After it loads the Dell screen, I get 3 beeps with an Error of "floppy diskette seek  failure, Strike f1- con't f2- run utility.

I have red a lot of Rons posts, but seem in this endless circle.

I put in the Windows CD, after waiting a good deal of time, I get the choice to install windows, or repair windows. Both of which wont do anything. I have tried attempts to restore from a point, but there are no restore points. I try to find any file on the DVD and I cannot get it to work.

I have tried to download a ISO, and set a tumb drive to a boot drive, but I must be missing steps, because I cant get it to load DOS.

Once I hit F12, and choose   perform IDE- I get this and this only its like my HDD just dissapeared.

Performe IDE-

Drive2-CDROM

Drive3-CDROM

Where are the other drives? These are times I wish I was better at computers, and I am a total novice when it comes to BIOS, ISO's, Formatting, partioning.

I will try to provide as much info as I can, but I hope I can get this resolved.

Thanks everyone,

Mike

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8 Krypton

Re: I can't boot my Dell Optiplex GX520..

@literocola - 3 beeps is not a listed error code for the 520. The beeps should come as 3 groups , eg 1beep-3beeps-1beep, with a short pause between groups.

If you're getting a floppy diskette error, it sounds like BIOS might have gotten reset to the factory defaults which would enable the floppy drive controller. Assuming you don't have an internal floppy drive, go into BIOS setup and disable the Diskette Drive controller.

Do you have an IDE or SATA hard drive? Check the "Drive 0 to Drive n" settings in BIOS setup and make sure the port where the boot hard drive is connected is turned on. Turn off any ports that don't have a drive attached. Be sure to leave the port(s) for your optical drive(s) (probaby IDE drives) turned on.

Also check the setting for the "Drive Controller" option, and make sure "SATA Operation" is set to Normal.

Be sure to save any settings changes before exiting setup.

If the system sat unused somewhere for a long time, it's possible the motherboard battery died which would cause BIOS settings to revert to the factory defaults. So you might need to replace that battery at some point in the near future.

Ron

   Forum Member since 2004
   I am not a Dell employee

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literocola
1 Copper

Re: I can't boot my Dell Optiplex GX520..

Hey Ron,

I went into the BIOS and turned off the floppy.

For my drives in BIOS it is listed like this

--Drives

Diskette Drive

Drive 0: SATA-0 (off) when turned on CPU cant find and forces me to turn it off

Drive 1: SATA-2 (off) "    "

Drive 2: PATA-0 (On) *Controller=Parallel ATA *Port = PATA-0(PRI IDE Master) Details= Sony DVD-ROM DDU1615

Drive 3: PATA-1 (On) * "    "  *Port "    " (PRI IDE Slave) DR ID- GCR-8485B

SATA Operation (Normal)

SMART reporting- off

It seems like I am making progress, Windows installer loads a lot faster, but when I get to "Where do you want to install windows?" The field is blank. Refresh does nothing, and when I hit Load Driver- I cant find any workable file- I dont know what I am looking for here.

Am I missing a driver? I have the windows CD, made a USB to boot, and it gets stuck here.

I also got the computer to boot into safe mode, by now getting the F8 option that was not avail before the changes I just made.

I have also taken photos, if that could potentially help, if I am missing something.

Thanks for your help, it means a lot to me.

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