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Matt_hew_R
1 Copper

Inspiron 2320 not booting

Hi, Im just wondering if someone will be able to share some insight into what is wrong with my Insprion 2320 all in one desktop. Although this machine is quite old now, its something that I'd like to have going to just find a use for it. Well theres not much to say really, when trying to boot the machine it gets to the point which the dell logo is displayed and there is a loading bar at the bottom and doesnt go any further. Cant boot to BIOS or setup or anything. Across the screen is a line of dots as well. Ive attached a photo of what it looks like. 

Thanks for any help that anyone can share,

Matthew

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7 Replies
DELL-Hemalatha
4 Germanium

RE: Inspiron 2320 not booting

Hi Matt_hew_R

Thanks for writing to us.

When did the issue start? Was there any hardware or software changes done recently? Please disconnect the power cable and hold down the power button for 10 sec, put back the cable and power up, observe for any promising changes.

Also you can try remove the memory modules and then power up the machine without the modules, observe for beeps, then try with one module at a time and observe for any changes.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
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7- Thorium

RE: Inspiron 2320 not booting

Could be a number of issues. Have you tried disconnecting all peripherals, except keyboard and mouse?

You can try this for starters:

  1. Power off and disconnect power cord from rear of PC
  2. Disconnect power cord from the wall
  3. Disconnect mouse and keyboard
  4. Press/hold power button for ~15 sec
  5. Reconnect mouse and keyboard
  6. Reconnect power cord to rear of PC
  7. Reconnect power cord to the wall
  8. See if it boots now...

 

Ron

   Forum Member since 2004
   I am not a Dell employee

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7- Thorium

RE: Inspiron 2320 not booting

Hema types faster than I do...  emoticon.BigSmile.title

Ron

   Forum Member since 2004
   I am not a Dell employee

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Matt_hew_R
1 Copper

RE: Inspiron 2320 not booting

Thanks for the reply. I've tried both disconnecting the power and holding the power button as well as removing the ram and powering on but no beeps happened. This first started occurring a while ago but I gave up trying to fix it. I'm fairly certain that no new software was installed and I definitely know that no new hardware was installed.

Thanks,

Matthew

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7- Thorium

RE: Inspiron 2320 not booting

If it doesn't beep with no RAM installed, that's not a good sign...

Try clearing BIOS:

  1. Power off, unplug
  2. Press/hold power button for ~15 sec
  3. Open case and remove motherboard battery
  4. Press/hold power button for ~30 sec
  5. Install the battery - use a fresh 3-volt CR2032 since it sounds like current one is old
  6. Close case and see if it boots now...

Ron

   Forum Member since 2004
   I am not a Dell employee

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DELL-Hemalatha
4 Germanium

RE: Inspiron 2320 not booting

Hi Matthew nice to hear form you. please try the steps as suggested by our community rock star RoHe, if the issue is still the same, guess we are looking at a faulty motherboard.Do provide us your system tag#, email address, name via private message.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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DELL-Hemalatha
4 Germanium

RE: Inspiron 2320 not booting

Hi We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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